Shipping policy

About Shipping Charges

This website (“the Shop”) offers free shipping on purchases over $200 (excluding tax). For orders under $200, a flat rate of $25 will be charged.

Shipping Method

The shipping method is specified by us and is not selectable by the customer.

About delivery time

We will ship within 2 business days from the date of your order.
This is not the case in areas where natural disasters or large-scale events are being held.
Please understand this in advance.

About damage during shipping

We take great care to prevent dents and scratches on the outer box when packing your order.
However, there is a possibility that some trouble may occur during transportation after delivery to the delivery company, or damage may occur due to the responsibility of the delivery company.
Please understand that there may be dents or scratches on the outer box that do not interfere with the use of the product.

Frozen and Refrigerated Items

We will keep the items cold with ice packs, but please make sure you are at home to pick up your delivery and choose a pickup time. Therefore, we do not accept any complaints about the ice packs not being kept cold or being melted, etc. Please understand this in advance. Please understand this in advance.